Help & Support
Find answers to your questions and get the help you need to make the most of Tude Tuitions.
Quick Help Categories
Browse help topics by category to find what you're looking for
Getting Started
Learn how to create an account, set up your profile, and start using Tude Tuitions.
- • How to create an account
- • Setting up your profile
- • Finding the right tutor
- • Booking your first session
Payments & Billing
Understand our payment system, billing cycles, and refund policies.
- • Payment methods accepted
- • How billing works
- • Refund and cancellation policy
- • Payment security
Account & Security
Manage your account settings, privacy, and security preferences.
- • Account settings
- • Privacy controls
- • Password security
- • Data protection
Scheduling & Sessions
Learn about booking sessions, rescheduling, and managing your calendar.
- • Booking sessions
- • Rescheduling policies
- • Session reminders
- • Calendar integration
Troubleshooting
Get help with technical issues, login problems, and other common issues.
- • Login issues
- • Technical problems
- • Browser compatibility
- • Mobile app issues
For Tutors
Information specifically for tutors about teaching, earnings, and platform features.
- • Becoming a tutor
- • Setting up classes
- • Managing students
- • Earnings and payouts
Frequently Asked Questions
Quick answers to the most common questions
You can browse our tutor profiles, filter by subject, location, experience level, and price range. Each tutor has detailed information about their qualifications, teaching style, and student reviews to help you make the best choice. You can also book a trial session to see if they're a good fit.
We offer tutoring for all major subjects including Mathematics, Science (Physics, Chemistry, Biology), English, Social Studies, Computer Science, Languages, and test preparation (JEE, NEET, SAT, etc.). Our tutors cover elementary through college level courses.
Tutoring rates vary based on subject, level, tutor experience, and session type (individual vs group). Rates typically range from ₹300-₹1500 per hour. You can view each tutor's rates on their profile page. Many tutors offer discounted packages for multiple sessions.
Yes! Many of our tutors offer online sessions via video conferencing platforms like Zoom, Google Meet, or our built-in video chat. This allows for flexible scheduling and access to tutors regardless of location. Online sessions include screen sharing, digital whiteboards, and file sharing capabilities.
To become a tutor, click on "Become a Teacher" and complete our application process. We verify qualifications, conduct background checks, and provide training to ensure quality education. You'll need to provide educational credentials, teaching experience, and pass our screening process.
You can cancel sessions up to 24 hours in advance for a full refund. Cancellations made less than 24 hours before the session may be subject to a cancellation fee. Emergency cancellations are handled on a case-by-case basis. Refunds are processed within 5-7 business days.
You can contact our support team through multiple channels: email us at support@tudetuitions.com, call us at +91 12345 67890, use the contact form on our website, or chat with us using the live chat feature. Our support team is available Monday-Friday, 9 AM to 7 PM IST.
Yes, we take data security very seriously. We use SSL encryption for all data transmission, secure servers with restricted access, and follow industry best practices for data protection. We never share your personal information with third parties without your consent. Read our Privacy Policy for more details.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you with any questions or issues.
Email Support
support@tudetuitions.com
Phone Support
+91 12345 67890
Live Chat
Available 9 AM - 7 PM